Jim is very professional, well-mannered, knowledgeable, intelligent and an asset to the company. This is the second time I have attempted to write something about him; my first attempt did not go through. Hopefully this comment will “take”. My system is nearing the end of its life and I will most likely take Jim’s advise and have my new system installed by AA Service. I am hoping that the pricing and installation will be up to the standards which I have become accustomed to. I am an extremely “picky” person and expect perfection in myself as well as others. This is one reason why I stick with Jim as my service professional.

In addition to the above “glowing comments”, I’d like to also submit that Jim is very candid in his assessment of my heating and cooling equipment; he will tell me in no uncertain terms the expected remaining life of my equipment. He does not push and particular brand, but advises that I do my research for my particular needs and price range. It is for that reason that I value his impartiality; he is there to offer quality tune-up and minor adjustments and, if needed, he will give a detailed breakdown of future needs in relation to needed parts or unit replacement. Thanks to Jim for being a solid professional.

Walter (Jack) Osterman