Robert was great! We hired AA Service Co for our annual fall boiler tuneup and maintenance. We live in an older house and our units are fairly aged, so we wanted to make sure everything was good to go for winter. Robert came in, assessed our units, cleaned them out and checked each radiator to make sure our system is functioning properly and efficiently. He was friendly, courteous, and knowledgeable. He made sure we understood all the work that was going on, the cost upfront, and he provided his detailed assessment before he left, pictures included. Definitely recommend AA and Robert! I now feel confident that we understand where we are at with our boilers in their lifecycle and was given peace of mind that we found a reliable company and technician to help us for years to come.